Recalled Items

Product number: 1163609

Order: 498512,433537,498564,433538,482859

Defect: The limit of lead is too high in the bracelet and violates the REACH Regulation.

Hazard: Lead is a substance that poses risks to people’s health and the environment. Levels of exposure can cause damage to people and wildlife.

What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact hm.com. No receipt is needed.

There have been no reports of incidents or injuries.

The bracelet has been sold in our stores at the Men’s department and at hm.com from 2022-12-28 to 2023-07-11.

Children’s nightwear
Children’s night wear two pcs set product no: 1224274 s.9 (purple FROZEN Print)
Children’s night wear two pcs set product no: 0513489 s.0 (blue FROZEN Print)
Children’s night wear two pcs set product no: 1106580 s.9 (pink BARBIE all over
pattern)
Children’s night wear two pcs set product no: 1129260 s.9 (white with FLOWER all
over pattern)
Children’s night wear two pcs set product no: 1232761 s.0 (white Marvel Print)

Defect:
The products are missing the mandatory “Fire Warning label” therefore H&M does not
comply with the Nightwear Standard AS/NZS1249:2024.

Hazard:
Although some products are missing the fire warning label, they were tested during
production with passing results. However, without the warning label, consumers may
not be aware of the flammability risks associated with all children’s nightwear
products.

What to do?
Immediately stop using the product and return it to nearest H&M store for full refund
or contact customer service.
Email: info.nz@hm.com
The product number and order number can be found in the care label.
No receipt is required.
The product was sold in our children’s department in New Zealand stores, from August
2024 to March 2025.

Children’s poncho towel with ties

Poncho towel animal, yellow colour, product number 1123076

Poncho towel animal, blue colour, product number 1123076

Poncho towel animal, coral colour, product number 1123076

Poncho towel stripe, blue and white colour, product number 1230858

Poncho towel stripe, pink and white colour, product number 1230858

Defect: The products do not comply with the mandatory Children’s Nightwear Standard AS/NZS1249:2024.

Hazard: There is a risk of serious burn injuries if the product is exposed to a heat or flame source.

What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact customer service

Call: 1300-401 300

Email: info.nz@hm.com

The product number and order number can be found in the care label. No receipt is required. The product was sold in our stores from September 2023 until May 2025.

Children’s hooded dressing gown

Hooded dressing gown, off white colour, product number 1237612

Hooded dressing gown, pink colour, product number 1237612

Hooded dressing gown, beige colour, product number 1237612

Hooded dressing gown, light pink with red hearts, product number 1198589

Hooded dressing gown, off white with black hearts, product number 1198589

Hooded dressing gown, beige with Miffy, product number 1237614

Hooded dressing gown, off white colour, unicorn, product number 0997998

Hooded dressing gown, off white and black colour, panda, product number 0997998

Hooded dressing gown, beige colour, koala, product number 0997998

Hooded dressing gown, green colour, dino, product number 0997998

Hooded dressing gown, orange colour, fox, product number 0997998

Hooded dressing gown, off white colour, monster, product number 0997998

Defect: The products do not comply with the mandatory Children’s Nightwear Standard AS/NZS1249:2024. They do not include the required warning label.

Hazard: There is a risk of serious burn injuries if exposed to a heat or flame source. Consumers may not be aware of this risk.

 What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact customer service

Call: 1300-401 300

Email: info.nz@hm.com

The product number and order number can be found in the care label. No receipt is required. The product was sold in our stores from May 2023 until May 2025.